Please use the following information to contact the appropriate department for your needs:

eGuide Download and Purchase Support
Click here for help with any and all issues relating to the purchase and download of eGuides. For activation key issues please contact primagamessupport@digitalriver.com.

General Information
Please note that Prima does not answer individual questions about game strategy, cheats, or codes. We encourage our users to ask their questions in our forums on PrimaGames.com. For questions regarding our guides, please see our FAQs or e-mail us at feedback@primagames.com.

Webmaster
For problems or questions regarding the website, please e-mail us at webmaster@primagames.com.

Book Orders
Please click here for questions about a book order or contact Random House by calling 1-800-733-3000 or e-mail us at ecustomerservice@randomhouse.com.

Bulk Book Orders
For US retailers who are looking to add Prima guides to their game assortments, please contact one of our select distribution partners: SalemSoftwareInc (david@salemsoftwareinc.com) or Visco Entertainment (viscoent@viscoent.com).

International Sales
For retailers in Australia and New Zealand, please contact BlueMouth Interactive sales@bluemouth.com.au. For retailers in the UK and other European retailers, please contact jvadnais@randomhouse.co.uk. For retailers in South East Asia and all other retailers, please contact jbarton@primagames.com. Individuals can call us at 1-800-733-3000.

Marketing
For cross-promotion, advertising (non-Web), general publicity information, press contacts, and trade show contacts e-mail us at marketing@primagames.com.

Print Guide and Web Advertising Information
To inquire about integrated advertising opportunities in Prima Games' print guides, eGuides, and on PrimaGames.com, contact: Andrew Littell at alittell@primagames.com.

Fan Sites
For more information please email us at fansites@primagames.com or click here.

Job Opportunities
Please apply online for any open positions at Prima Games through the job board at myfuture.bertelsmann.com .

Prima Games
An Imprint of Random House, Inc.
3000 Lava Ridge Court, Suite 100
Roseville, CA 95661
USA

For inquiries regarding product availability, ordering information, status of shipment, billing, defective merchandise, or returns, please contact Random House Customer Service at 1-800-733-3000. Please note, however, that they cannot answer questions about Prima Games guide content, eGuides, codes, technical support, or general strategy.