of course there is no prima phone number but this is pissing me off. i spent a lot of money on the hardcover copy and it came with the primagames interectice map code. but its not working, i put the code in and everything but i dont see where you bring the map up.i contacted customer support through email with no repsonse. Please jme

joshua A

I was able to get the map when I logged into Prima, using internet explorer. Of course there was a message saying that Google Chrome was the best browser to use, so i downloaded it, and now i join you in not being able to access the world map using the code! it really sucks!

I'm having the same issue. Would be nice if things worked the way the are supposed to.

We apologize for the inconvenience and are working on resolving this issue. Please try to log out and back in. You should then see the map under purchases on your profile page. If you are still having trouble, please email us at feedback@primagames.com.

Try this, when you first go to http://www.primagames.com/skyrimmaps, [primagames.com] log in to your account. It will bring up the page to purchase the map code, etc etc. Right above the map you should see two tabs, one says Overview (or something to that effect) the other says simply "Map" click that. It will open that tab and at the end of the paragraph on the tab it will say in red "if you have purchased the map or redeemed your code, click here to see the map" -- works for me every time.