DISCUSSION

#1 April 25, 2012 17:48:17

Moies
Registered: 2011-12-07
Posts: 1
Profile  

Can't find a purchased eGuide.

Hello. I recently bought a eGuide but I can't find it anywhere in my account. I sent a e-mail to feedback@primagames.com but got no reply. Can you please give me the phone no. of the customer service? Thank you.

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#2 April 26, 2012 03:53:18

PrimaJamie
Registered: 2012-02-08
Posts: 145
Profile  

Can't find a purchased eGuide.

We're sorry that you are having some trouble. Has the issue been resolved for you? If not, please send us another email at feedback@primagames.com or use the Contact Us form and we will correct this for you right away.

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#3 May 4, 2012 04:19:40

Pre2
Registered: 2012-05-04
Posts: 5
Profile  

Can't find a purchased eGuide.

I bought the witcher 2 eguide today, and it does not appear in my purchases page. I sent email to support. I'm waiting an answer.

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#4 Nov. 7, 2012 02:39:10

Jim Abraham
Registered: 2012-11-06
Posts: 1
Profile  

Can't find a purchased eGuide.

I too have the same issue. I purchased the halo 4 eGuide but I cant find it anywhere. I did send a mail to email mentioned above and also used the contact us form. But haven't received a reply yet.

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#5 Nov. 7, 2012 13:34:12

PrimaJamie
Registered: 2012-02-08
Posts: 145
Profile  

Can't find a purchased eGuide.

We're sorry that you are having some trouble finding your eGuide. Please send us another email at feedback@primagames.com and we will investigate why you are not able to view it.

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