07/08/12 - Be sure that you also try the following: 1. Enter Windhelm, leave the city (ideally Fast-Travel to a different Hold), then return. 2. Repeat this 3-4 more times. It's actually better to keep track of this while doing a couple of other missions. But you can try back-and-forth too. 3. Remember to enter Windhelm at night. After 10 PM is best. 4. Still no joy? Well, make sure you don't have a Bounty in Eastmarch, that the Civil War quests aren't affecting the city, and try the old back-and-forth a couple more times until you spot the "shocking scene" in the Stone Quarter (see guide, page 340).